December 2012 State Marketing  Workshop Resources

114 representatives from 47 state agencies, RBFF and its partners and sponsors gathered in Dallas, TX, from December 4-6, 2012 to learn about the importance of marketing and communicating with customers and implementing integrated marketing efforts to increase fishing license sales and boat registrations. Participants heard about RBFF’s Fishing License and Boat Registration Marketing Programs and discussed the importance of implementing customer engagement strategies and providing positive license experiences and convenient resources for anglers and boaters. State agencies shared examples and ideas to help inform the future direction of marketing strategies for 2013 through peer-to-peer discussion.

December 4-6

  

Agenda (PDF, 106 KB)

Program Book (PDF, 3,542 KB)

  

December 4

  

RBFF Program Overview (PDF, 2,467 KB)Download Podcast

Discover Boating Presentation (PDF, 210 KB) Download Podcast

Frank Peterson, President & CEO, RBFF
RBFF Program Overview 



Kelly Kaylor, Discover Boating
Discover Boating Sponsor Presentation 

December 5

  

Standing in Your Customer's Waders (PDF, 6,441 KB) Download Podcast
 
Online Fishing License Assessment: User Experience (PDF, 3,841 KB) Dowload Podcast

Howard Hyden, Founder/President, Center For Customer Focus
Standing in Your Customer's Waders


Rachel Piacenza, State Program Manager, RBFF
Online Fishing License Assessment: User Experience 

State Agency Perspectives on Customer Engagement

Multi-Year Licenses (PDF, 4,225 KB) Download Podcast

First Time Buyer License & Recruiter Incentives (PDF, 6,335 KB) Download Podcast

Targeted E-mail Communication & Early Purchase Discount (PDF, 818 KB) Download Podcast

Roundtable Overview (PDF, 213 KB)

Ted Walke, PA Fish & Boat Commission
Multi-Year Licenses

Karl Scheidegger, WI Department of Natural ResourcesFirst Time Buyer License & Recruiter Incentives

 

Elizabeth Starkey, GA Wildlife Resources Division
Targeted E-mail Communication & Early Purchase Discount

 

Stephanie Hussey, Director of State Initiatives, RBFFRoundtable Overview

December 6

  

Digital Strategies: Useful Tips to Maximize Your Online Presence

  

Website Optimization (PDF, 1,772 KB) Download Podcast

Social Media (PDF, 1,635 KB) Download Podcast

E-mail Marketing  (PDF, 5,189 KB) Download Podcast

Expand your Agency's Reach through use of RBFF Marketing Resources (PDF, 1,040 KB) Download Podcast

Reaching New Audiences: Insights from our Hispanic Marketing Pilot Program (PDF, 2,598 KB) Download Podcast

Fishing License & Boat Registration Marketing Programs: Direction & Next Steps (PDF, 1,895 KB) Download Podcast

Kyle Johnson, Colle+McVoy
Website Optimization


Liz Jeffries & John Cilli, Brunner
Social Media


Elizabeth Bender, Communications Manager, RBFF
E-mail Marketing


Melissa Raynor, Marketing Manager, RBFF
Expand your Agency's Reach through use of RBFF Marketing Resources

 



Melissa Raynor,Marketing Manager, RBFFEddie McKenna, TX Parks & Wildlife DepartmentReaching New Audiences: Insights from our Hispanic Marketing Pilot Program



Stephanie Hussey,Director of State Initiatives, RBFF
Rachel Piacenza,State Program Manager, RBFF
Fishing License & Boat Registration Marketing Programs: Direction & Next Steps

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